Once you have found the correct folder, hold down your finger and tap the ‘copy’ button For example, with Sims Freeplay, it is ea.games.simsfreeplay Your game folder should be called com.ea. Tap Android, Data, and search for your game folder Once you have downloaded the game on your spare device, visit the file manager app On the spare device, install the EA game via the Google Play Store Method one will require another Android device, so you may need to borrow a friend’s device or use an extra smartphone or tablet that you have lying around. This method has proven to work for some users, but if it does not work, you may need to use the second method. If you attempt to contact EA directly about error 5002, they’ll most likely offer you something similar to the steps we’ll provide to you in method one. Method One: Copy Game Files From Another Android Device Method one is available for all Android owners, whilst method two does unfortunately require root access. In this article we’ll be explaining the two current methods available for fixing error 5002 on The Sims or other EA titles. Unfortunately there is no official workaround or solution as of yet, but users online have reported potential fixes and EA support also lists a potential fix when you try to contact them about the issue. Whilst this error can apply to NBA Jam, Dead Space, and plenty of other EA mobile titles, it’s most reported in The Sims for Android. Error 5002 is an error code shared by a variety of different EA mobile games for Android.
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